America’s Best Customer Service 2025

We are proud to announce that Newsweek named Agent Au Pair #1 for America’s Best Customer Service 2025 in the category of Nanny and Au Pair Agencies for the past 4 out of 5 years!

The America’s Best Customer Service 2025 ranking is based on an independent survey of more than 28,000 U.S. customers who have either made purchases, used services, or gathered information about products or services in the past three years. Customers evaluated several brands: in total over 200,000 evaluations were collected. Customers were asked whether they would recommend brands to friends or family and to assess brands in the following areas: quality of communications, professional competence, range of services, customer focus, and accessibility.

We pride ourselves on taking the time to get to know families on a personal level, to ensure that we help you find an au pair that fits your family! From the moment you submit an application through the end of your program, our team is here to help you every step of the way!